Medical Self Care

Handling Health Problems Better than Ever

Key Support Includes

  • Healthwise Handbook, Health Problem & Ask-the-Doctor visit tools with wallet cards and instructional bookmark with reminders (e.g., 800#s, web sites)
  • Trainers available for related online and onsite training options
  • Support for strategy development, customization, implementation and evaluation
  • The online learning center and e-lesson options offer even more tips and helpful resources
  • Can link related e-learning to engagement/incentive strategy

Know-How & Skills Gained

  • Evidence-based decisions on over 200 common health problems – including signs, symptoms, prevention, appropriate home treatment and when to call a health professional
  • How to improve calls, visits and partnerships with doctors and other health professionals
  • Quality and confidence of self care and care-seeking decisions
  • Proper questions to ask doctors for improving health care and medical outcomes
  • Improving the use of related resources (e.g., 800#s, web site) available through employers, health plans and communities

Results & Returns

  • Helps employees and family members improve the quality of care at home, make informed decisions about when to seek health care, and get the most out of calls and visits to their doctors
  • Reductions of 3-6 unnecessary visits to emergency rooms and doctor offices per employee/family per year
  • Improvements in early detection, necessary visits and treatment for 11 - 17 serious health problems per 100 employees/families per year
  • Savings in personal out-of-pocket expenses averaging $136 per family per year
  • Savings in company/plan-paid claims from $186-$732 per family per year
  • Yields minimum return-on-investment ratios (ROIs) ranging 2:1 to 3:1
  • Add training and increase ROIs to 8:1 to 15:1 or more within the first 3-12 months
  • Continues to generate these same results and returns each year for at least 5 years in a row – depending upon strategy design
  • Contributes to lower paid claims each year and lower rate increases in future